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ARTICLE25

Building an AI Front Desk for Service Businesses

DEV.to AIΒ·April 23, 2026

The article discusses the 'front desk problem' for service businesses, where missed calls lead to significant lost revenue, estimated at over $35,000 annually. It proposes an AI front desk as an efficient solution to capture calls and prevent lost business, contrasting it with the high cost of a human receptionist.

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