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ARTICLE27

AI Chatbot for Customer Service in 2026: Setup, Costs, and Results

DEV.to AIΒ·May 14, 2026

This article analyzes the deployment of AI customer service chatbots for over 25 businesses, detailing their effectiveness in handling 80% of inquiries at a fraction of the cost of human agents. It outlines specific tasks AI can manage, instances requiring human intervention, and the typical monthly expenses for such systems.

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