Customer Relationship Management

2 items

ARTICLEOpenAI Blog·4/10/2026

ChatGPT for customer success teams

This content explores how customer success teams utilize ChatGPT to manage accounts, optimize communication, and reduce customer churn. The objective is to drive product adoption and contract renewals.

AI applications Customer Success ChatGPT business strategy

DOCDEV.to AI·16d ago

Build a CRM in Google Sheets: The Template That Works

Small business owners can build an effective and cost-efficient CRM using Google Sheets, avoiding expensive and complex systems. This guide explains how to create a simple yet powerful CRM template, leveraging Google Sheets' accessibility, customization, and collaboration features.

Templates Google Sheets crm Small business