Amazon Connect

3 items

DOCAmazon Web Services (YouTube)·19d ago

¿Cómo configuro extensiones para llamadas directas entre agentes en Amazon Connect?

This document describes how to configure extensions to enable direct calls between agents in Amazon Connect. It provides a step-by-step guide for implementing this functionality in a contact center.

Configuration Amazon Connect Contact Center AWS

¿Cómo configuro extensiones para llamadas directas entre agentes en Amazon Connect?

CASEAmazon Web Services (YouTube)·5/7/2026

Jupiter Medical Center improves access to care with Amazon Connect Customer | Amazon Web Services

Jupiter Medical Center enhanced access to care by leveraging Amazon Connect, a cloud-based contact center solution. This implementation optimized patient experience and operational efficiency for the institution.

customer service Amazon Connect Healthcare cloud technology

Jupiter Medical Center improves access to care with Amazon Connect Customer | Amazon Web Services

DOCAmazon Web Services (YouTube)·14d ago

How do I make outbound calls to specific countries from my Amazon Connect instance?

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telephony cloud contact center Amazon Connect AWS

How do I make outbound calls to specific countries from my Amazon Connect instance?