Customer communication

2 items

ARTICLEDEV.to AI·24d ago

Building a WhatsApp AI Assistant for Small Business: Architecture and Lessons Learned

This article details the architecture and lessons learned in building a WhatsApp AI assistant for small businesses, emphasizing the platform's role in customer communication. It outlines the challenges, mistakes, and effective solutions for a successful production implementation.

AI architecture Small business business transformation Customer communication

ARTICLEDEV.to AI·12d ago

5 Mistakes Business Owners Make on WhatsApp (And How to Fix Them)

This article discusses 5 common mistakes business owners make on WhatsApp and how to fix them. It aims to prevent the loss of leads, clients, and money by offering immediate solutions.

WhatsApp Business AI in Business entrepreneurship business strategy