data distribution

The Agent Is 20% of the Work. The Platform Is the Other 80%.

A payroll AI agent experienced a significant drop in accuracy from 94% in testing to 70% in production, attributed to the disparity between curated test data and complex real-world inputs. This highlights that the platform constitutes 80% of the work, while the agent is only 20%, emphasizing the importance of handling real-world data for AI success.