Natural Language Understanding

2 items

DOCDEV.to AI·4/17/2026

Build a Voice Appointment Reminder Bot: AI Calls That Confirm, Reschedule, or Cancel

This content describes how to build an AI voice bot to automate appointment reminders, confirmations, and rescheduling, replacing human calls to reduce no-shows. It emphasizes the need for natural language understanding and backend integration to allow customers to interact conversationally.

customer service automation Natural Language Understanding voice-ai

RESEARCHarXiv CS.CL·21d ago

ReacTOD: Bounded Neuro-Symbolic Agentic NLU for Zero-Shot Dialogue State Tracking

ReacTOD introduces a bounded neuro-symbolic architecture for task-oriented dialogue systems, reformulating NLU as discrete tool calls within a self-correcting ReAct loop. It improves accuracy by up to 9.3 percentage points and achieves a 93.1% self-correction rate on intercepted errors.

AI architecture machine learning dialogue systems Natural Language Understanding