The founder of OnCrew clarifies the realistic capabilities of an "AI dispatcher" for contractors' after-hours calls. He explains that these services should honestly focus on intake and triage, capturing call details and urgency for human action, not making false promises of sending crews.
This article explains how an AI answering service like OnCrew helps roofing contractors handle a massive influx of calls, particularly after-hours storm surges. It details critical intake rules for capturing caller information, classifying call urgency, and effectively alerting field operations to prevent chaos.
This article forecasts the top 10 most expensive problems for roofing contractors in 2026, driven by climate change, material shortages, and regulatory pressures. It highlights issues like structural water damage and storm repairs, providing cost impacts and potential solutions.